Everything was wonderful. Denise and Steve really enjoyed it. Thank you and your staff for everything.
Good Morning Mr. Thorn,
On behalf of the Covenant Fellowship, we would like to thank two members of your staff for their assistance at an event we had at the Conference Center on Sunday, October 12th. When we arrived we had to make some adjustments to the set-up. Chris and Jean were called in to assist us, and they helped us with the new set-up. They were very accommodating and never once did they complain. We would like to commend them for their customer service and for their positive attitudes. Please let them know how appreciative we are for their assistance.
We use the Conference Center at least twice a year and we have always had great customer service from everyone that we work with.
Thank you again.
It was a pleasure meeting with you and you were very helpful. I went to several places before meeting with you and I was not treated with a welcomed greeting. You made me feel welcomed and I appreciate your professionalism. So thank you for your patience and help. I will also consider the Chesapeake Conference Center in November 2013 when my mom turns 80 years old.
Have a great day!
All 4s for excellence on the post-event survey. ‘Love the renovations you have made so far.’ ~ Patty Lusk
Dear Theresa, I wanted to send you this email to let you know how smoothly everything went. The staff were very courteous, and the food was great. If I have another event, I will definitely be hosting it there. Thank you so much for everything! ~ Maria Abbott
Dear Troy,
I could not have allowed today to end without telling you how amazing everything was last night at the First Citizen’s Dinner! My vegetarian meal was one of the best I have ever had at an event. The waitresses that served our table recognized that I had a special meal and were very prompt in bringing it out.
The stuffed bell pepper with black quinoa, squash, zucchini and onions with accompanying asparagus and fingerling potatoes was delicious! Everyone at our table complimented the food and service. Great job my friend and have a blessed day!
Troy and Staff,
Thank you for another fantastic graduation! Everything went smoothly! We could not have pulled it off so seamlessly without you! Again, thank you, and we will see you in December!
Congratulations to all who aided the Order of the Eastern Star in having an extraordinary session. Networking with Mrs. Sylvia Edwards was exemplary. Negotiations were kept at a professional and business-like manner. Thanks for all assistance and courtesies extended from the tourism department of the City of Chesapeake (packages to go into our kits from the City). ~ Ivery B. Knight, GWM
My company wanted to have a very unusual event to commemorate a particular landmark within the company structure; it was such an unusual event to celebrate that we waited to discuss the type of event until after we selected Chesapeake Conference Center as the venue. Rather than being thrown off by our strange type of party, Stella Salyer, Director of Sales and Event Services for the Chesapeake Conference Center, suggested ways to make it a completely successful and enjoyable event for all attendees! She helped our planning committee narrow down food selections (even scheduling a tasting for us so we could ensure that the flavors would appeal to the very diverse employee group we had attending), color choices for the linens, the best way to organize the food service, room layout and general flow for the event. She even helped us with last minute details, forgetting nothing as the date drew closer:
* We needed A/V equipment to run a slide show: Stella arranged for the laptop, screen, microphone and drapes for the backdrop. These were things we didn’t think about and certainly didn’t want to transport to the event ourselves. She also arranged to have a technician on site the day of our event, to ensure that the slideshow was working properly!
* We needed display tables for various giveaways: she had the tables at our disposal, as well as able bodied help to move the tables when we decided at the last minute we wanted to move them around.
* The day before our event, we decided to hire security, just in case: Stella arranged for several excellent security officers to be there.
* Those of us on the planning committee wanted to have a place to change, after we finished setup on the day of the event: Stella arranged for a small office with an adjoining bathroom for our convenience.
The staff who coordinated our event that evening were spectacular! Hot and cold appetizers were arranged perfectly and served with a smile during the cocktail reception time. Once the event began, staff moved silently and efficiently through the room, pouring drinks, removing dirtied plates, clearing tables, refilling food on the buffet lines. The bartenders were amazing and took it completely in stride when we suddenly decided that instead of the drink tickets we insisted upon, we would instead be a host bar for the entire evening! The food was really good. Several people commented that it was a surprise to have food so tasty at an event where they expected rubber chicken and dry fish. I let them know that the Chesapeake Conference Center has an actual Chef who not only prepared the food from scratch, but he checked in during the night to ensure all was to our satisfaction!
I saw several attendees walking around with brochures for the Chesapeake Conference Center, because they wanted to have their own event there, and I made it a point to speak to them to make sure they knew that this was an excellent facility with staff that performed like a well-oiled machine. Everyone was pleasant and happy, presenting a positive demeanor, no matter what we asked. I can’t tell you how refreshing it was to go to an event that was run so smoothly, I almost felt like a guest, rather than one of the organizers!
Our total event costs met our tight budget requirements: The Chesapeake Conference Center beat every local hotel in Chesapeake, Norfolk and Portsmouth, hands down, in the pricing for our event. Several hotels were coming with a starting estimate that was 3 times more than the total we paid for everything we did through the Chesapeake Conference Center. I don’t feel we sacrificed anything except the availability of sleeping rooms attached to the venue; however, the rooms were right next door at the Marriott, if someone wanted to stay. The venue was elegant, the staff and service impeccable, and the food was excellent. I have planned many events for groups large and small, and have to say that this was by far the easiest one I’ve ever done, thanks to the eminently capable staff at the Chesapeake Conference Center!
~ Sharon Rich, Executive Assistant
Thank you, everything was wonderful. Receiving many compliments this morning on the dinner – I had the crab cakes and they were very good. We appreciate all that you did for us!
I want to give a very high praise and a very, very, very big Thank You, Thank You, Thank You to your Staff, to all of the people you employed for this event. Those who served food, waited tables, and did whatever was needed – you had a marvelous, superb, wonderful Staff. Everyone was beyond professional, on time with everything that we needed, and kept the food going. The food was delicious and hot; they kept the drinks, tea and water going, and everything was just wonderful. To all of the Staff: Thank You, Thank You, Thank You! I was observant of the entire Staff and was well pleased with everyone. I really, really, really appreciated the Staff; they did a superb job, and I want to applaud them. ~ Mary Jones, Event Planner
The Chesapeake Sports Club was founded on January 10, 2011, and we have used the Conference Center from the very beginning for our monthly luncheons and annual jamborees. And we have been praising the City for the great facility, service, and food!! We look forward to our continued relationship. ~ Bobby Clifton
5-star rating! I’ve used the Chesapeake Conference Center three times and have been more than pleased on each occasion. Attentive to our needs and requests throughout the process. Responsive to my calls and questions. The food was delicious. They even remembered one of my guests needed special dietary needs in the past and quietly asked if there was a need now and the Chef could accommodate on the spot. You can’t ask for a better venue for your special occasion.
An excellent evening!! Kudos to Stella and all Wait Staff! ~ Woman of the Year Banquet
Thank you for all your help. The luncheon for Mrs. Hopkins could not have gone more smoothly. Everyone seemed to have a wonderful time, and to my knowledge there were no problems of any kind. Again, I appreciate all you did to facilitate a great afternoon for everyone.
The luncheon was great!! The room was nicely decorated, the staff were pleasant and accommodating, the food wonderful!!
I’ll let you know as soon as I can if we plan on doing this again next year.
Thank you for your help.
I hope you have a Merry Christmas and a Happy New Year.
Let me just say that both Laurie and I and all our guests were blown away with the responsiveness, service and food. The venue was all that we could hope for and more. We and all who came enjoyed the food and service, as well as what your team did in preparing the venue. Thank you from the bottom of our hearts. I would recommend the Chesapeake Convention Center to any and all looking for venues for weddings and events.
We are in our sixth year at the Conference Center, and the service, food quality, and facility continue to be excellent! Kudos to the entire staff.
Thank you so much for making sure everything ran smoothly for our dinner dance this past Saturday. As usual, the red and white decor was absolutely beautiful! Many have shared with me that the food was delicious. I will be getting formal feedback from my chapter on Saturday when the event evaluations are completed. Again, thanks for all you and your staff did to make the event special for us. It is truly appreciated.
Excellent! The whole staff works together as a team to make these events a success! ~ Debbie Stahr
The Vontrelle Jazz Experience
Was Awesome! The immediate staff tended to all extra details as they came up. Chef prepared a dinner that welcomed compliment s all night. The bartender was friendly and well liked. Most importantl y, we all enjoyed ourselves, staff included. ~ Vontrelle White-Morris
OUR Chesapeake Conference Center is so much more than a “place.” It is a uniquely crafted combination of all the quality points that make a visitor feel good, and an event planner look smart. The management and staff are warm and very professionally anticipate and react to your needs. They make you feel like “family.” The Chesapeake Conference Center provides so much in addition to the 4-star management, staff, and award-winning food service to satisfy your requirements; e.g., this beautiful 39,000 square foot facility is conveniently located and easy to find. And the ample parking is free. It’s located in the jewel of Hampton Roads, Chesapeake’s beautiful and friendly Greenbrier, with scores of fantastic restaurants, motels, shopping, entertainment, and recreation opportunities, many within a safely comfortable walking distance.
Southern hospitality wasn’t born here. But the fundamental attributes that make it great are evident upon your visit.
Best regards,
Theresa was extremely helpful from the beginning to the end, and I appreciate her professionalism and availability. She always responded to calls and emails and followed through with my requests. She, as well as the other staff, made it a wonderful experience for everyone. Alfred was very prompt and committed to ensuring the food and setup were to my satisfaction. I appreciate that another manager (Sylvia) also came to ensure everything was pleasing, and both were pleasant.
I cannot remember names but the support staff was incredible. They always made sure we were comfortable prior to the start of the day and constantly checked on us. The ladies in the admin office are so nice and Stella is awesome to work with. ~ Kristin Martin
Sylvia,
I wanted to send a note to thank you for the great job you and your staff did to make yesterday’s job fair such a huge success. The set-up was beautiful, and the catering staff did a great job and were very responsive. The reviews from attendees and vendors was overwhelmingly positive. Please let your staff know we are grateful for all they did.
Thank you.
Best deal in town for large groups!
Theresa, I just want to tell you that your team was AMAZING. I didn’t get to thank everyone who worked that night, but – please, if you can let them all know – they are amazing! We thank you all so much for making our day grand. You all are excellent!
This is our 7th year scheduling our monthly lunches at the Conference Center, and we have always had a great experience!! ~ Bobby Clifton
Thank You! Your kindness is appreciated very much and thank you for making my Sweet 16 extra special.
On behalf of Tidewater Eye Centers, I would like to THANK YOU for the lovely holiday party! The decorations were beautiful and the food was absolutely delicious! The staff at the Chesapeake Conference Center were cheerful and very helpful! Thank you again for all of your hard work to make Tidewater Eye Centers have a wonderful holiday party. You have been more than helpful!! We look forward to working with you all in the future. Happy Holidays!
Thank you.
On behalf of the Freedom of Information Advisory Council, I would like to say thank you for your assistance in making our 2011 FOIA Workshop held at your facility on September 22, 2011 a success. The staff involved did an exceptional job with the facilities, food, and other planning details that help such an event run efficiently and effortlessly. Please extend my thanks and commendation to all of those involved.
Thank you, Theresa, for helping us to have a successful event!
Everything was great and I want to say a heartfelt thank you to you and your staff for all their hard work and customer service. It was great!
At our celebration, everything was excellent. The food staff, set-up staff, and everyone in between was exceptionally great. Thank you for making our event a once-in-a-lifetime experience!
Theresa, Thank you so much for helping me plan our Fall Hygiene Meeting at the conference center. You and your team have went above and beyond and I can’t thank you enough! It all turned out beautiful and perfect! Thank you again! – Lilly Poe
DeVry University rated the Chesapeake Conference Center with all 4’s for excellency and noted Theresa as an employee worthy of praise.
Thank you so much for your and your staff’s service today. They did an excellent job and we are very impressed. They were on top of everything, the food was great and service was excellent. They really took care of us today. Please pass our thanks to your staff today. They deserve a “JOB WELL DONE!”
Troy and Stella are a delight to work with! On the post-event survey, I gave the highest rating possible to the Chesapeake Conference Center. ~ Hampton Roads Chamber of Commerce Candidate Forum
Excellent ++ responsiveness to change! Special thanks to Stella, Chef, Pinky, Ray, and Jackie.
Dear Chef and Server,
Thank you so much for providing delicious foods and cooling beverages for my thirteenth birthday. It was more than I ever expected, in a good way! Everyone enjoyed what you prepared, from the fruit platter to the lasagna. I thank you very much for all you did.
Very pleased with having our annual pastors’ banquet at the Chesapeake Conference Center. We had fifteen additional pastors/guests show up than planned. Mrs. Edwards and her staff were very accommodating in a difficult last-minute situation. I highly recommend the Chesapeake Conference Center.
We rate the Chesapeake Conference Center with 4’s for excellence, making this a wonderful event! Thanks to you and your staff! ~ Chesapeake Regional Health Service Awards Dinner
Thank you so much for all you did for us. It was a wonderful celebration. The decorations were beautiful and people cannot stop talking about how delicious the food was. I will surely recommend the Conference Center to others and I will keep you in mind for any event that may come up. Again thank you very much. Enjoy your day.
Monday, I had the honor of joining the Chesapeake Sports Club for its monthly luncheon. Redskins legend (& former Oilers standout!) Ron Saul was the featured speaker. The club also recognized a pair of stellar student athletes from Chesapeake Public Schools before unveiling a wonderful plaque honoring the Club’s Legends of Honor – a piece of hardware that will be permanently displayed at the Chesapeake Conference Center. It was my first visit to the Conference Center. Lovely space! Such a treasure for Chesapeake!
You and your staff were awesome yesterday in helping us with all of the additional accommodations and meals. I had no idea so many would bring people with them. Next year, I am thinking I want to have them RSVP so I have a better idea.
Everyone had a blast yesterday!! I had a client tell me that it was the best Christmas Party ever and he later told the Executive Director that it was the best day of his life! Couldn’t ask for a better reaction!
After the first of the year, I would like to discuss a date for next year’s party.
Thank you again for everything!
We’ve been with you for two years now, USPS Reunion 2013 and 2014. See you in November for USPS Reunion 2015! Thank you!
I have to thank Mrs. Edwards and the Chef. I had one church pay at the last minute. This meant having food and tables set up at the last minute. The affair was beautiful. ~ Roberta Clark
Amazing staff! I can’t get over the amazing support we received. ~ Richard Pulley, Relay for Life Kick-Off Event
When planning our reception, I received phone calls and emails from the Executive Director, as well as Sales. Sylvia Edwards was wonderful. Chef Antwon is also worthy of praise. Several of those in attendance had mobility issues, and the Catering Staff attended to them; it was wonderful. Working with the Chesapeake Conference Center is just like working with friends; they are accommodating, easy, stress-free! They deliver. ~ Jody M., Event Planner
Chesapeake Conference Center gets all 4’s from the American Red Cross for excellent service during the Mayor’s Cup Blood Drive. ~ Diane Kyrus
Great customer service! Special thanks to Stella and Pinky.
Good morning,
The luncheon was great! The food and the servers were highly complimented. The attendees were impressed that the servers introduced themselves and indicated that they would be serving them. The people who needed veggie or gluten meals were taken care of even though I forgot to set out the place cards.
As always thank you for helping to make the luncheon a success.
At our pastor appreciation dinner, everyone enjoyed themselves and gave positive reviews for the set-up and the food – it was delicious! Overall, everything met and exceeded my expectations. Thank you all for your assistance.
Our meeting was last-minute, and you were able to accommodate us quickly and efficiently.
I’ve attended so, so many events at the Chesapeake Conference Center. Troy and Sylvia make sure events held there are upscale, sophisticated, and professional. Great food staff. Beautiful, safe environment. 5-star rating!
Stella, I wanted to thank you and your staff for a seamless job this morning. Even with the weather being less than desirable, everyone was on point, in place, friendly, helpful, and very professional. Thanks again!! ~ Jennifer Ginn
Hello Troy, Stella and Sylvia,
Just wanted to let you know that the Chesapeake Sports Club luncheon was awesome today and the service was wonderful!!! I had lots of positive feedback and two groups mentioned two future potential awards banquets. I will follow up with them and get the pertinent info.
Everything went off without a hitch!!!!
Just wanted you all to know!!!! Nice job!
I just wanted to let you know that everything went exceptionally well on Saturday. Ms. Brenda and the staff did a wonderful job. Thank you so much for all your assistance again in making our event successful.
Thanks so much for everything. The whole affair was flawless. I think the staff enjoyed themselves and learned a lot.
We will come back to the conference center.
Excellent ratings! Mrs. Edwards for the last two years has worked very hard in making sure that our event was successful. She has been very helpful, understanding, and diligent. She has a beautiful personality and works well with others. Mr. Thorn was very helpful, also; we thank him. ~ Brenda Melniczak
On behalf of the Virginia Motorcoach Association, we would like to extend our appreciation for the time and effort you put into making our 2011 Convention a success. Please extend our heartfelt thanks to the entire staff of the Chesapeake Conference Center. Everyone was so friendly, helpful, and accommodating throughout our stay. We look forward to working with you again in the future.
The set-up staff were very helpful in making sure every component of our decorations were correct and supplied us with all necessary extras to help make Prom 2016 successful. Special thanks to the entire morning/mid-day staff who worked with us. ~ Victoria Glasgow, Deep Creek High School
The 90th birthday event for my grandmother Eva W. Charity on Saturday, February 9th, 2013 held at the Chesapeake Conference Center was truly a splendid event. The venue looked phenomenal. Many thanks to the Chesapeake Conference Center team for ensuring this very special family occasion was just that, as was evidenced by the particular attention to detail and overall stellar staff service.
Again the family says “thank you” and is very appreciative.
The food and event staff were amazing! Kudos to Chef Antwan and Theresa.
I just wanted to thank you for a wonderful meal at the wedding reception. I have had so many compliments on the meal, decorating of D&K and the DJ. People are still talking about it. Several people have told me it’s the best wedding they have been to. What a compliment!
The chicken dinner was absolutely delicious and your staff was very nice and courteous. I can’t say enough about that night. Everything went perfectly and we are so happy how things turned out.
You have been very professional and easy to work with during this whole process and I appreciated it. I will definitely recommend your venue for wedding receptions.
On-site staff helpful, friendly and courteous
The staff was amazing! The presentation was unbelievable. My wedding day was better than we can have imagined. The people setting up the room were exceptional, specifically two ladies (setup backup, setup tables). Kudos to Theresa.
Outstanding experience! Great customer service, and kudos to Theresa. All excellent ratings on the post-event survey.
Thank you so much for your hard work and patience. The event was enjoyed by all. The food was wonderful and the staff that served the family did an incredible job. The manager on duty was most gracious and extremely accommodating. The entire family thought the decorations were beautiful. I believe I speak for the entire Outerbridge family when I say you made this family reunion a memorable one. We, James and I, are grateful and were most pleased with everything. Thank you again for your helpful care with our event.
Everyone was very helpful and professional. The food had multiple choices and excellent quality. The staff allowed us to come in the day before to set up and had staff there to help us. Glad we chose Chesapeake Conference Center for our wedding reception. We will be back in the near future.
Was an absolute pleasure seeing you today at the Chesapeake Conference Center JDC Trade Show!
Want to commend you for a “more than superb” job at organizing this event and want to speak well of your team that assisted with the event. Everyone, I mean everyone went overboard to make sure that all vendors were well taken care of and that all needs were met. If I had to score the performance of this event on a scale of 1-10, I would give you and the CCC team an 11. The vendors also spoke highly of the center and the support from your staff.
The participating vendors really liked the layout, convenience and flow of product from freezer to kitchen to show floor. And I believe you actually had a sale from one of the vendors for future training meetings at your location.
If we ever have a MGC Trade Show in that area I certainly believe the MGC management staff would agree on the location and accessibility of the Chesapeake Conference Center with the “above and beyond” service level and outstanding assistance from your staff.
Hope we can come back to have another JDC event!Please “step up” your advertising about the Chesapeake Conference Center. I do not think anyone in the surrounding area can compete with your superior service! You are welcome to use me as a reference anytime!
We had a fantastic event. Your staff was very attentive to our needs and accommodating. We look forward to working with your facility again in the future! ~ Ann Stevens, co-owner, Studio Bamboo
Chesapeake Conference Center was a perfect venue for our event. Staff was responsive, professional, knowledgeable, and courteous! Food presentation and service – more importantly, taste – was excellent! Stella was an absolute joy to work with – knowledgeable, available, responsive! Thanks to Stella, Sylvia, and all for a job well done! ~ Sandra Culpepper DeVaun
Day of event coordination and staff was amazing! Super friendly, timely, and courteous – even the clean-up crew. Kudos to Stella and Catering Coordinator!
Very pleased with the overall operation of the venue. This was our second community event, and the staff was an important part of making both events very successful. ~ David Dillon, CIBH Prevention Services
Beautiful facility! 5-star! Thanks for letting us do our NSU black party 2016 there. ~ Butchie Farrell
Troy,
Great job by you and your Staff today at the State of the City! The food and service were awesome!!
Thanks again on behalf of myself and the Chamber.
Also I wanted to thank you for supporting the Library Foundation event on Saturday night!
It went really well, all were very well pleased. I have received nothing but good remarks and the bank wants to do it again.
This was an excellent experience with everyone taking care of the many details that go into a large community event. The staff was pleasant and anxious to please. Thanks to Chef, Stella, and the men who helped with set-up. We are fortunate to have a venue like this in Chesapeake. ~ Dr. Rebecca C. W. Adams
Mom’s celebration was great. Family from New Orleans, California, Massachusetts, and dignitaries alike thoroughly enjoyed themselves. Many thanks for your help.
Everyone working the night of the event was attentive, accommodating, and courteous. ~ Nichol Fisher
The staff at the Chesapeake Conference Center is amazing! ~ Lynette Breeden
Everything went smoothly at our event. We were very pleased!
Excellent job! Staff is always 100% attentive to our needs. Great place to meet – great people – great food!
Chesapeake Conference Center Excellence! Our wedding and reception was July 30th, 2011. Thank you for an excellent job at coordinating our services. You were very accommodating and attentive to our needs, even when I got a little “stressed.”
Many thanks to the serving staff. The staff was professional, efficient, and provided excellent care to our guests. To the chef, my hat off to you. The food was excellent! Let’s just say no plate was left with a crumb!
Many thanks!
All of the staff at the Chesapeake Conference Center were very helpful and responsive.
Good morning, Theresa! I could not let today pass without sending a note of appreciation for you and your wonderful staff in hosting the wedding and reception for my client. Your staff were polite, professional, and did everything possible to accommodate us!!! They were so helpful and so very pleasant! Customer service is a huge must for me; it is the deciding factor in recommending any facility to my clients. I have to say that the Chesapeake Conference Center will always be at the top of my list with grade “A” service. Thank you for making my client’s wedding dreams come to fruition! Lastly, the food … no words, just no words on how delicious the food was!!!! I so look forward to the opportunity to taste another delicious meal from your facility. Again, Theresa, thank you so very much for everything you and your wonderful staff did to make my client a beautiful and happy bride. It is no cliché when I say that I truly look forward to working with you again. ~ Sharon E. Foster
Thank you and your team so much for an exceptional job for the 2014 State of the City! The set-up, service, and attention to detail was top-notch!
Please let the Food Service folks know that we received positive reviews on the lunch and it was delicious! We all recognize how hard it is to make chicken for 700-plus persons a meal to be desired!
As always, it was a pleasure working with you and your staff, and we will do it again next year!
Sylvia is an excellent person to work with. She was truly patient with our group and went the extra mile to make our Legacy Gala 2017 great. We truly appreciate her reaching out to Mayor Dr. William Ward for us. It was such an honor to have him share with us. Dr. Ward has done so much for our city and our Longridge-Cuffeytown community. Sylvia, thank you for all that you did to make our event great.
On the post-event survey, I rated the Chesapeake Conference Center with all 4’s for excellency! Special thanks to Stella, Antwan, and Troy! ~ Shirley Forbes
Everything was absolutely beautiful!!! Food was delicious!! Everyone was fantastic!!
We had quite a few more people show up than we had planned for. Your staff was extremely courteous, professional, and helpful. Thank you for helping us make the party a great success!!
Thank you so much for all your help with planning our event so quickly. All excellent ratings on the post-event survey. ~ Christina Jefferson
Thanks, Theresa, for your help. Pinky was so, so awesome to work with. She really felt like a partner, and I can’t say enough great things about her. ~ Ronnie Epstein
All 4’s for excellence on post-event survey. Stella is the best, and all of your employees went above and beyond to meet our needs. ~ Richard Pulley
I really want to thank you for making our family reunion a success. Numerous family members could not stop talking about how beautiful the room was decorated, the food was excellent and the service was superb. The banquet staff was so professional and accommodating to us all.
I cannot thank you enough for all the hard work you did to ensure we were completely satisfied.
We will definitely use Chesapeake Conference Center in the future whenever there is another family event. Please let the cooks know that the food was excellent.
Again, thank you so very much for assisting me through this big event.
I want you know how pleased I am that we decided to hold VDOT’s Six Year Improvement Program public meeting at the Chesapeake Conference Center. Your staff was fabulous! No matter what we asked for, they were quick to respond. They made every effort to ensure that the set up, the food, and the service was exactly as we requested. I could not have asked for a better Point of Contact than Veronica. She was personable and accommodating. She was easy to locate, always available, and went beyond what was expected to ensure our every need was met. She is truly an asset to your Center.
Also, I want to thank you for handling the details of the meeting, as well as your patience and willingness to work within our budget limitations. I had complete confidence that everything would be as you promised. It was so nice to walk in and not have to do anything. I believe I told you during our first conversation how reluctant I was to use the Conference Center because of a past experience. Please rest assured that your attitude and actions over the last few weeks have completely changed my view and I look forward to working with you in the future.
Thank you again for your part in making last night’s meeting a success.
This is our eighth year with luncheons at the Conference Center. We are very appreciative of the quality of service and food!!! ~ Bobby Clifton
My experience working with Sylvia Edwards was excellent. She was professional, responded in a timely manner, and worked with me on all aspects of the event. Kudos to the Chef; food was outstanding! ~ Patricia Easley
Sylvia and wait staff are always 100% the best! Quinton did an excellent job! Thank you!! ~ Al Veeck
[The] Conference Center staff has been most accommodating and courteous all 4 events.
Thank you so very much for all your help and guidance with our reunion planning. Your customer service skills are outstanding! When you said you wanted to work with us to make our reunion a success, I had little idea of the time and effort your professionalism would entail. I soon realized how much the value of your expertise, knowledge, flexibility, and suggestions would add to the success of our event.
The audio/video technicians were most helpful and it was a relief to know that the sound system would be working so well once our reunion began. One of the microphones did not allow the sound to reach all corners of the room; that may have been our fault due to lack of experience in its use. The other portions of the sound system, cradle screen, projector, and other microphones, worked well and added extra enjoyment to our evening.
The reunion planning committee and I have received numerous comments, i.e., “the biggest and best reunion ever; the food was absolutely delicious and well presented (please extend our compliments to the chef); best organized reunion we have had; this facility is impressive, loved the space; the staff was most attentive, helpful, and courteous; had a wonderful time; let’s do it again,” etc.
Without your partnership, those comments would not have been possible. We appreciate your professionalism, customer service skills, and willingness to “do whatever it takes.” Your contributions made our reunion a most successful, delicious, delightful, and fun-filled evening!
Sincerely,
Sandra C. DeVaun, Coordinator
Deep Creek Reunion Planning Committee
Everything was wonderful! I’ve received compliment after compliment both last night and this morning. Thanks for all you did to make the evening enjoyable!
All 4’s for excellence on the post-event survey. Stella was excellent. There were quite a few changes and additions and deletions and last-minute stuff, and she handled it all perfectly. ~ Jean Mahon
Everything was fantastic, from initial contact with Theresa to the end of the event. Theresa was very accommodating, and the event staff were amazing! We had all positive comments from our attendees about the event and wait staff! Thank you! ~ Bobbi Jo Kraemer
All 4’s for excellence on post-event survey. Wait staff and bartenders were excellent. Very personable and ready to please our guests. ~ Barbara Bellido, CRH Service Awards Dinner
Well, I have to say we were so impressed with your facility for our graduation last Saturday 11/3. I received the most positive feedback ever about our event, and we owe you and your team a lot of gratitude for all of the behind the scenes work that you all did. The room was impeccable and the audio/video portion was perfect.
The Chesapeake Conference Center has done a magnificent job for our event over the past several years. Last year we brought in nationally known former congressman Lt. Col. Allen West as the keynote speaker. The breakfast drew nearly 600 people, including nearly all of Hampton Roads’ mayors, delegates, military, civic, and religious leaders. The Conference Center staff could not have been more responsive to our needs. The set-up, the food and beverage, and the audio-visual support was excellent! The Conference Center is a perfect venue for a South Hampton Roads event, and is in a strategic, central location. I have used venues all over Hampton Roads for events and I will say without reservation—the Chesapeake Conference Center is superb!
Baxter Ennis, President
Hampton Roads Leadership Prayer Breakfast
Hi Stella,
I know I’ve thanked you and Ash a few times already, but I just wanted to say it again. Everyone there is so sweet and helpful, from Jackie at the Admin’ desk to Q., Patrice, and the gentlemen that helped us with our room.
Another thanks to the chef and kitchen staff for adjusting to our scheduling needs. Everything flowed so smoothly and this is the best catering we’ve had at a charrette. It was fresher, tastier, and made a great impression on our clients and consultants (for you and us!). We really appreciate you packing up today’s food, too. It’s already gone!
Until next time…
We recently attended a wedding and reception there (August 22nd), and everything was 5 star. The executive chef ran a tight ship; food and service were excellent. My second time there for a wedding reception. Considering the venue for my daughter’s reception in the distant future!
Excellent venue and staff! Service greatly exceeded expectations. Staff timing was excellent, and they always went the extra mile. ~ Charlie Adams
Thank you to you and your staff for everything that you guys have done for me and my team. Every guest and fighter present at Ready 2 Fight had every expectation met. The food and services your staff provided were exceptional from beginning to end, and I look forward to working with you very soon.
Thank you for your follow up phone call regarding the Jan. 20th Regional Military Employers Advisory Board (RMEAB) Meeting held at the Chesapeake Conference Center. You handled all details from “A to Z” and all attendees were very impressed with the venue and service.
According to the RMEAB managers (Southside and Peninsula), the meeting in Chesapeake had the highest attendance level and most positive feedback received compared to other venues in Hampton Roads. Many of the attendees had not been to a meeting at the Chesapeake Conference Center before and indicated they would definitely return again. Again thanks! Von
Please let “Q” and the gentleman that assisted with the sound and lights know that I greatly appreciate everything they did for us today and they were both wonderful! I look forward to working with you all again in the future!
Thank you and have a wonderful evening!
Special thanks and appreciation to all of the staff at the Conference Center in helping to make my daughter’s wedding reception a success. The food was delicious and the staff were very professional and attentive to the needs of the bride and groom and guests. The decor was absolutely amazing. Hats off to the entire staff. You all are the best!!!!!!
We hope to be back again. Stella was wonderful to work with. ~ Debbie Ginn, Field Admin. Asst.
Thanks for having us! The event was great, food was awesome and the venue is perfect. Will have more here and recommend it to our partners!
I would recommend the Chesapeake Conference Center to anyone seeking a Chesapeake location. Special thanks to Stella and Food Service. ~ Barbara Scheepers
All excellent ratings on the post-event survey with special thanks to Stella and Chef, as well as the entire set-up crew and wait staff. Amazing customer service. Every employee we encountered was exceptional! ~ Andrea Vail
The party was a huge success! The food was wonderful and the banquet staff were amazing. Thank you so much for all of your help organizing our holiday party! I will be recommending that we use the Chesapeake Conference Center next year for our holiday party.
The Chesapeake Conference Center hosted Virginia Full Figured Fashion Week’s finale runway show in 2014, 2015, and 2016. Each time, the overall experience was exemplary! Our sales manager, Theresa, was helpful from the planning of event through the day after the event. The facility was clean, and the staff went above and beyond to make sure we had everything we needed. This year we offered concessions. Our guests enjoyed the offerings, and the prices were reasonable. 5-star rating! We look forward to returning in 2017! ~ April White
Excellent marks in all areas on post-event survey. Theresa was very patient, and Devontae was very pleasant.
All excellent ratings on the post-event survey with special thanks to Chef and his staff. Theresa was great! Can’t say enough about how professional and helpful she was to us. The food was great!
I attended a retirement party on Saturday, June 30, at the Chesapeake Conference Center. I am contacting you to compliment the staff, the food, and the facility. Specifically, Taya, Serteria, and Ronald were impressive, professional, and friendly. Their impeccable service contributed to the fabulous event. I sincerely appreciate their efforts to make it great.
Thank you for making our program a successful event. The team at the Chesapeake Conference Center was most helpful.
Awesome food and service, and our event manager Sylvia was fun to work with. ~ Robert Washington
The Conference Center is a joy to do business with and is my first choice when hosting an event in Chesapeake. ~ Anne Baumler, Event Manager – Hampton Roads Chamber of Commerce Leadership Series and Valor Awards
Everything went very well this weekend. I want to compliment your staff on a job well done. They were so very helpful and cooperative to anything we asked and they did a GREAT job!!!!!
The Conference Center and staff have always been extraordinarily kind and generous to the Red Cross, providing a space that is attractive to donors and is very conducive to running successful blood drives as community services. ~ Diane Kyrus
Just wanted to say “Thanks” to you and the entire staff at the CCC on an outstanding event today. A few of our employees were at the center for the first time today and a number of others mentioned to me how great the food and service was! It was surely a treat for our staff to enjoy this special occasion in a magnificent venue. Thanks again for all the work you and staff do for the citizens and visitors to Chesapeake!
(They were) Professional, responsive, and bringing all requested services to fruition in a short time. I could not ask for anything better. All were very responsive/efficient. ~ Dr. Rose Ward
Theresa, we just wanted to take a moment to thank you for your hard work in making our event a success. The show was completely sold out, and everyone had a great time! Your staff was accommodating and went above and beyond to make sure that we had everything we needed. We look forward to working together again in 2017. ~ April Minor-White
I would like to thank your exceptional staff for making my daughter’s wedding a day we will never forget. When we arrived at the Conference Center, my mother had already been befriended by one of your staff members who was assisting with the pre-wedding reception and who was beyond gracious and helpful to all of our guests.
I must also acknowledge Alfred, who did a fantastic job at making sure everything went as planned. The moment we entered the building, he was present and reassured us that if there was anything we needed during the course of the evening to let him know. Upon our departure, Alfred once again met us to make certain that all of our needs were met by your staff. He did an incredible job making sure every guest was taken care of and that most of all, we were happy with your staff’s performance. Alfred had everything running like clockwork. He too is truly an asset to your staff.
Our guests are still talking about the incredible dinner, exceptional staff and superior atmosphere.
Loved the Chef who served us. Very nice! Very Accommodating! Thank you to Theresa, also!
5-star rating! The Chesapeake Conference Center is easy to find using the GPS, and there is plenty of parking. The room was perfect, the restrooms were accessible and clean, and the overall condition was great! The program that was held in the room was AWESOME! ~ Edith Robinson
On behalf of The Tux Club of Norfolk, VA I would like to thank you for your personal assistance in support of our annual charity dinner/dance. All of the feedback we have received, both during and after the affair, has been very positive. We expected that the venue would provide us with all of the amenities that we required; however, the level of service, professionalism, and courtesy displayed by you and your staff far exceeded our expectations.
Your advice and experience was tremendously beneficial throughout the planning process. You addressed all of our questions and concerns promptly, and provided us with the assurance we needed. Your actions were definitely a key element of our success.Thank you again for a job well done. We hope to work with you again in the future.
5-star rating! The Vontrelle Jazz Experience was awesome! The immediate staff tended to all extra details as they came up. Chef prepared a dinner that welcomed compliments all night. The bartender was friendly and well liked. Most importantly, we all enjoyed ourselves, staff included. ~ Vontrelle White-Morris
We would like to thank you again for all your assistance. The luncheon today was a huge hit, everything turned out wonderful. I believe we will be doing this there annually. So, look for my call next year.
Again thank you and have a blessed day.
Best State of the City ever! Chef’s food was awesome! ~ Dean McClain
I think all of the staff at the Chesapeake Conference Center are awesome! I was one of the coders attending the State Conference. Almost as soon as I thought of something that was needed, someone was doing it – from replacing toilet paper and paper towels to making sure all our AV connections were right. The food and food service were great! Empty trays were replaced with full ones, and empty drink containers were magically replaced with full ones. Also, everyone was very polite and quick to be helpful. Thank you! ~ Juanita Deal, CPC
I just wanted to say how much I enjoyed myself along with my partner last evening. The atmosphere could not have been more perfect for a Valentine’s dinner, the food was scrumptious, the service topped off the evening along with the entertainment. KUDOS to you and your staff for a superb evening. Count us in for 2013!!
Once again thank you!!
Theresa has been outstanding. We hope to return next year with Theresa at hand. Great communication. It was a very successful event and would recommend to any event planner or client. Thank you, Theresa, and to the staff at the Chesapeake Conference Center.
Thank you for all of your help. Friday night’s Deep Creek Ruritan Holiday Event was terrific! Your staff was great – the facilities were excellent – the food was delicious. Everyone had a wonderful time.
Dear Troy,
On behalf of the GBFA members, we Thank You for making the 7th Annual GBFA Fishing Flea Market unequivocally the most successful one we’ve ever held. Your staff was a joy to work with as we planned, coordinated, and advertised this event for the first time ever at the Center.
When the rubber met the road, we cannot say enough about how the wonderful folks of the Chesapeake Conference Center made sure the Flea Market was the best ever. Our members, the “Orange Hats,” were impressed across-the-board with the energy and enthusiasm of your employees. They responded with a helpful and positive attitude to our requests. It was a pleasure to team up with them, and we look forward to doing it again next year.
For a first-ever event, we’re sure you agree that things went better than the highest of our expectations. We think a major part of that success was because of the people of the Chesapeake Conference Center.
Thanks again!
Joe Stephenson
President, GBFA, Inc.Butch Pierce
GBFA Flea Market Chairman
Stella, thanks for helping us achieve another successful event! You are correct about your staff … they were so helpful and nice. I especially want to give a shout-out for Pinky and Chef Mario. They both went above and beyond with assisting us. All of the staff were just terrific, including you! Thank you very much, Stella. ~ Elizabeth “Betty” Axson, Membership Director ~
Thank you so much for everything. The Conference Center was absolutely perfect for our meeting and everyone was extremely helpful. If we are ever back in the area I will definitely give you another call.
Everything went very well. Everyone was pleased and the food was good. Thank you for accommodating the additional food requirements at the last minute and making sure that all of the seniors wanting to attend the event were well taken care of with everything from food, receiving directions and coat check.
Because of the strong support and expertise of the Conference Center’s staff, the Senior Support Services Seminar is one of the most popular and well attended charitable functions in Chesapeake. Each year, it goes off without a hitch, thanks to all the wonderful volunteers and staff members of the Sheriff’s Office. But the dedicated individuals who work at the Conference Center are invaluable with their guidance and participation. To be quite honest, if we didn’t have the Chesapeake Conference Center, I’d have to move the event outside the city. ~ Jim O’Sullivan, Chesapeake Sheriff
The meetings went well. As always, the staff at the Chesapeake Conference Center is fantastic – so helpful, cheerful and willing to please. I commend you and your staff.
Sylvia did a wonderful job helping us with our wedding venue. I like how there were no surprises, as everything was disclosed. Everything was clearly communicated, and all questions were answered fully and in a timely manner.
Thank you again for all that you did in helping us to celebrate and commemorate the legacy of Norfolk County High. The accommodations were outstanding and the décor with our school colors was beautiful. The food was delicious and the choices were great!
You and your staff are to be commended for the preparation and the presentation of the food that was served. The staff was courteous and did everything to make our day enjoyable. We will always be grateful for what you did for us again on our historical day. It was a very successful event and we truly thank you for putting it all together for us. We will be happy to recommend the Chesapeake Conference Center to other groups and we look forward to being with you again next year!
The food was outstanding and the service was wonderful. We had very few complaints except for the volume of the mic, but that seemed to work out when the speakers spoke directly into it. Next year, we would like a bar at each end of the room for the social hour if we have the same number of people. All in all, it was a great event and we send our thanks to your staff for a great job.
Our Sales Manager was great! She was very helpful and able to answer any questions. All of the banquet staff was on time and VERY professional. Everyone was happy and said the food was great and plentiful. We even had some late-comers who had plates waiting for them upon their arrival. Everything was taken care of from audiovisual setup to food and beverage and seating. I will definitely choose the Chesapeake Conference Center for our next event and will tell others about the great service we had!
On behalf of Sister Cities of Chesapeake Committee, I would like to thank you, Tim Fields, and the Chesapeake Conference Center Staff for your contribution in our Inaugural Dancing with the Sister Cities Stars Event. We have had so many great feedbacks since the event and many are already planning next year’s event! I can’t say enough about how wonderful everything turned out; from the décor to the scrumptious dinner and dessert. Thank you so much and we look forward to next year’s event.
Have a Blessed Day.
Chesapeake Conference Center received a rating of all 4’s for excellence from World Financial Group, and Theresa was noted as an employee worthy of praise.
All employees at the Chesapeake Conference Center who work with us are worthy of praise. Sylvia and staff always treat us right!!
I would highly recommend the Chesapeake Conference Center to a friend or colleague! Kudos to Theresa Peterson. ~ Lauren and Angel Perez
Everyone made themselves available to help and assist with our event, and I’m appreciative of the entire staff that was present. Troy, Shereese, and Sylvia kept an open line of communication with me leading up to and during the event. As well as Ms. Jean; she made sure everything was perfect to my liking and went above and beyond to ensure a successful event. ~ Anthony Carter
Your staff responded to my every need. We had a full house. We had people standing all along the walls and at the back.
Everything was great, temperature was awesome! As always thanks for your hospitality and catering to all my needs. I will let you know our date for next year as soon as we decide.
Stella is fantastic. She knew what I needed better than I did. I would have missed several important things if not for her. I also heard comments on how abundant the food was, and the whole wait staff is wonderful. All excellent marks on the post-event survey. ~ Elizabeth Vaughn
All that we encountered were very nice, very attentive and courteous.
Good Morning, Theresa ~ I wanted to provide feedback on the May 5, 2018, event at your facility. Hopefully these responses will reach the corporate level.
From the event planning to the ending of the event, I cannot find words to express my gratitude to the Chesapeake Conference Center staff.
We were greeted with care and respect for our wishes. We were helped with better suggestions in our displays. The staff came and introduced themselves letting us know their availability to our needs. I received the best of care!!! The food and beverage were great … you were right! The chef even came to introduce himself.
They stayed until everything was in place to our satisfaction! (Who does that?) They clapped and cheered and even stood by during the event, which provided me personally with great confidence that the guests were in the best of hands.
Needless to say, the Chesapeake Conference Center will be our venue of choice going forward for these reasons.
Cheers! To you and your staff!!!
Vernice
The food service and overall venue rating is excellent. Kudos to Stella!
The chef did a wonderful job, and everyone with whom we came in contact was nice and helpful. The food was served on time and hot when we got it. Theresa made the event run smoothly, and I did not have to worry much. If I know of anyone who wants to have a function, I will recommend Chesapeake Conference Center.
As always, the CCC team did a fantastic job!
I want to ensure that I personally express our great appreciation to the Conference Center Staff for the exceptional job they did helping us with the 757 Wine Expo on Saturday.
As you are all aware, it was a new event and different concept for the Conference Center and the Rotary Club. It presented unique challenges and opportunities for all. Without exception the staff was helpful, resourceful, flexible – just great.
Even at times they appeared worried about me. Cannot imagine why? You know I always win the Mr. Congeniality award at events.
In addition, I cannot express how tremendous the comments have been on the food. I have only heard glowing remarks.
Please convey our thanks to everyone on the staff for a job well done.
Again, sincere appreciation to all for enabling the Rotary Club to be able to benefit two very deserving charities. The team effort enabled it to be a success.
The Chesapeake Conference Center team always does a great job. I’ve used the facility many times, with Regent University, Chesapeake Rotary Club, and Hampton Roads Leadership Prayer Breakfast. Always A+. Special thanks to Sylvia. ~ Baxter Ennis
The purpose of this memorandum is to express our very sincere appreciation for the care and professionalism our event coordinator displayed throughout our planning and execution phase of our High School Class Reunion. Her attention to detail and event preparation knowledge led to the success of our event. The event was a total success in every phase from decorations to food service to a total evening of pleasurable ambiance. We have been getting tremendous feedback from all who attended the affair on facility of choice, service received, and the quality and taste of the food. The committee thanks you and your staff for services rendered.
If fact several other classes have already inquired about the success of our event and are in the process of planning to contact your representatives for future class reunions. Feel free to call on us if you need any references or endorsements. Again thank you so much and please pass on to Miss Harmon our sincere appreciation for her outstanding service.
Dear Theresa, I have to tell you that the waiters, Quintin and Anthony, were so helpful, and they served the food on time. The food was outstanding and seasoned just right. Let the chefs know they did a wonderful job! Everyone we came in contact with was nice, so if I hear of anyone who wants to have a function, I will be sure to tell them to contact you. Thank you for all of your help! ~ Theresa Avans
The wedding went very well! I want to thank everyone, including the servers. Everyone was VERY helpful, VERY accommodating! ~ Mother of the Bride
Everything was excellent at our banquet! Special thanks to all of the wait staff, Chef, and Sylvia.